Formulation & Product questions
We take all questions about the quality or authenticity of our products very seriously.
In order to authenticate a product, the following information must be provided and photos must be submitted with your inquiry:
NOTE: All authentic requests must go through our webform or email which you can find here. We are unable to take your authentication request through chat at this time.
Product name:
Size:
Flavor:
Place of Purchase
Place of Purchase address or URL:
Country where purchased:
Purchased online or in-store:
Batch / Lot number:
Expiration date:
Time Stamp (next to expiration date):
The last 5 digits of the bar code:
*Pictures of the BATCH NUMBER/EXP/MFG*
*Pictures of the front and back of the canister*
All of the information above is needed in order to authenticate the product. Without even one piece of the info required, our reps are unable to assist.
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Send feedbackWe do not recommend our product for those who are pregnant, or those who are nursing. We feel that during these growing stages, nutrients from whole foods are of utmost importance. As always, we recommend that if you want to use our products and have a medical inquiry, to consult a physician prior to consumption.
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Send feedbackScoop size is approximate to 5 Tablespoons
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Send feedbackThe rennet used in the Syntha-6 Protein Powder is synthetically/fugally derived.
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Send feedbackOur Syntha-6 Protein Powder is considered lacto-ovo-vegetarian.
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